📜 Terms of Use
By using this website, you agree to the Terms of Use set by Neptune Industries. The information provided on this website is intended for general understanding of our machines, EPC services, and process design. For all official dealings, our signed contracts, quotations, or service agreements take legal precedence over website information.
⚠️ Disclaimer & Limitation of Liability
All content available on this website is provided “as is” without any warranty or guarantee. Neptune Industries does not warrant the accuracy, completeness, or reliability of any information. 💡 The company is not liable for any direct or indirect loss, damage, or business interruption resulting from the use of this website or its content.
🧾 Product Warranty & Returns
✅ Our products and machines are covered only by the warranties stated in official sales or service documents. Unauthorized modifications, incorrect use, or unapproved repairs will void warranty coverage. Customers must contact info@neptune-india.com before returning any parts, components, or machines.
🔧 After-Sales Service & Support
Our after-sales team provides complete lifecycle support, including installation, commissioning, preventive maintenance, emergency repairs, retrofits, and spare part supply. Response time and charges depend on the agreed Service Level Agreement (SLA). 🕒 We also provide 24/7 assistance to ensure minimal downtime for customers worldwide.
🏗️ EPC Contracts
Neptune Industries offers turnkey EPC (Engineering, Procurement & Construction) solutions. This includes project design, equipment manufacturing, procurement, installation, testing, and commissioning. 🛠️ All projects are executed in compliance with international safety, quality, and environmental standards, ensuring timely delivery and optimal performance.
⚙️ Process Design & Engineering
Our engineering team designs efficient, reliable, and sustainable process layouts for ceramics, refractories, and building material plants. Each design is customized based on customer requirements, production goals, and material characteristics. All engineering drawings, layouts, and documentation remain the intellectual property of Neptune Industries unless otherwise agreed in writing.
💡 Intellectual Property
All images, drawings, text, and technical models displayed on this website are owned or licensed by Neptune Industries. 🛑 Any reproduction, modification, or distribution without written permission is strictly prohibited. All trademarks, logos, and product names are legally protected.
🔒 Confidentiality
All technical documents, quotations, drawings, and proposals shared by Neptune Industries are confidential. Customers or partners are not permitted to share, copy, or disclose this information to third parties without prior written approval.
🧍♂️ Privacy & Data Protection
We value your privacy. Personal data collected through forms, emails, or service interactions is processed in accordance with our Privacy Policy. If you wish to access, modify, or delete your data, please contact 📧 info@neptune-india.com.
🍪 Cookies
This website uses cookies and similar technologies to enhance performance and user experience. You can modify cookie settings anytime through your browser.
🌍 Export Controls
Our machines, equipment, and technical data may be subject to export control and trade regulations. Customers are responsible for ensuring compliance with applicable export and re-export laws when purchasing or transferring our products.
🦺 Product Safety
All machines supplied by Neptune Industries must be installed, operated, and maintained by qualified professionals. 🔥 Any unauthorized modifications or use outside the recommended operating parameters can result in injury, damage, or loss of warranty. Safety instructions provided in manuals and documentation must always be followed.
🔗 Third-Party Links
This website may include links to external websites or resources. These are provided for convenience only. Neptune Industries is not responsible for third-party content, software, or privacy practices.
🌪️ Force Majeure
Neptune Industries shall not be held responsible for delays or non-performance caused by circumstances beyond its control, such as natural disasters, strikes, pandemics, transport failures, or government restrictions. In such cases, delivery timelines may be extended accordingly.
⚖️ Governing Law & Jurisdiction
These Terms are governed by the laws of India, Gujarat. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Mehsana, India, unless a separate contract specifies otherwise.
🔁 Changes to These Terms
📅 Neptune Industries may update or revise this Legal Notice periodically. The “Effective Date” shown above reflects the most recent update. Continued use of this website signifies acceptance of the updated terms.